August 15, 2017

Handling Difficult People, with Dr. Jody Foster

Episode 98:

Jody Foster, MD, MBA, Clinical Professor of Psychiatry in the Perelman School of Medicine at the University of Pennsylvania, Vice Chair for Clinical Operations in the Department of Psychiatry at the University of Pennsylvania Health System and Chair of the Department of Psychiatry at Pennsylvania Hospital. She attained her MBA, with a concentration in finance, from the Wharton School.

What you’ll learn about in this episode:

  • Finding your niche even when you least expect it
  • How to combine knowledge of psychology with business savvy
  • Creating better teams through understanding everyone you work with
  • Intervening on disruptive behavior in the workplace
  • Why you need to start with yourself when addressing workplace problems
  • Increasing retention and decreasing turnover in your workplace
  • How to process positive and negative feelings at work
  • Identifying problematic behaviors and handling them effectively
  • Accepting that most people are not maliciously causing problems at work

Ways to contact Jody: